Keep the wet and cold away this year with our high value selection of Waterproof Jackets, Waterproof Leggings, Winter Jumpers, Waterproof and warm Hats, Thermal Underwear and Winter Boots


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 Returns Policy



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Item Exchange
Even when you have measured accurately and chosen carefully, we realise you may still wish to return your item for a alternative item or
more likely a different size. O.k. so send us an email within one week of receipt, remember to tell us your order number and the alternative you require.
We will email full details on how to return your item and availability of your alternative.
We regret we are unable to  exchange items which have been worn.

Christmas Present Exchange
We realise that you may not be able to comply with the seven day requirement when items are purchased as Christmas presents.
We have therefore extended the notification period until January 12th for all items purchased during December.

Guarantee
All items sold on this site are covered by the manufacturers guarantee of fitness for purpose.
If your item does perform as may be expected, email us and arrange return your item.
Where the item is clearly at fault we will replace the item and take up the matter with the manufacture.
Items which appear to have been damaged or show inappropriate usage, will be retuned to the manufacture
for investigation and sentence and only replaced with the manufacturers agreement.

 

Distance Trading Act
The company is fully compliant with the Distance Trading Act, and all other relevant acts applicable under English Law.
Under current legislation any purchase made by Internet transaction is covered by a two week cooling off period from receipt of goods
during which you may cancel your order and return the purchase for a refund of the full purchase price.
We regret we are unable to accept the return of items which have been worn.
In the unlikely situation that you are unhappy with your purchase please notify us by email within 14 days and we will supply instructions
on how to return of your item.